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10 Public Speaking Tips For Making Eye Contact

Posted on October 22, 2012 Written by admin 3 Comments

Eye contact is one of the most powerful tools you have to build connection with your audience.  However, far too many speakers squander the opportunity by looking back at a screen, up toward the ceiling, or down at the floor.

Here are 10 simple public speaking tips that will make you a master of eye contact.

Tip 1: Before you speak, pause and connect with distinct listeners

I recently watched Douglas Wilson’s runner up speech in the 2006 Toastmasters World Championship of Public Speaking.  After being introduced, Mr. Wilson strode across the stage, stopped, and shook the hand of the emcee.  He then took a few steps to his starting position on the stage.  Once he squared his body, he silently and deliberately turned his head to the left side of the audience, then to the middle, and finally to the right.  Rather than scanning, he paused with each turn of his head.

Mr. Wilson’s dramatic pause gave him time to connect with his audience and to build anticipation for his speech.  The only change I would recommend is to go left-right-middle or right-left-middle so that your head movement ends in the position where you wish to begin your speech.

Tip 2: Pick the person you are going to speak to at the start of your presentation

Even experienced speakers have a tendency to let their eyes dart around the room for the first 30 seconds of their talk.  This behavior is instinctual;  when our early ancestors stood in an open field, they needed to quickly size up their surroundings to keep from being eaten by a sabre-toothed tiger.

Though the tigers are gone, the defense mechanism is alive and well and must be intentionally overridden.  Expert speakers pick the particular person they are going to speak to at the start of their speech.  This person is generally in the center-middle of the audience.

Tip 3: Maintain eye contact with individuals for 3 to 5 seconds

There is one sure fire cure for looking up or looking down when speaking.  The fix is to make eye contact with individuals for 3 to 5 seconds.  This is the same practice you naturally follow when engaging in normal one-on-one conversation.  Any longer and you make the other person feel uncomfortable.  Any shorter and you look less than trustworthy.

Should you count one-two-three, one-two-three when speaking?  No, that is of course impossible.  Instead, it turns out that 3 to 5 seconds is the duration of a full sentence or a thought.  Make it a practice to engage in eye contact with a new individual only between sentences.

Tip 4: Square your body with the person you are making eye contact with

Imagine that you and another person were standing and having a conversation.  How awkward would it be if were positioned sideways and talking to them with your head turned?  So, why would anyone do that during a presentation?  Beats me, but plenty do.

Tip 5: Move toward the person you are making eye contact with

In one-on-one conversation, you tend to stand closer to people you care about.  You can apply this same principle to build rapport with your audience by moving toward the person you are making eye contact with.

Tip 6: Make eye contact in a random pattern

Occasionally, when I run public speaking seminars, people take my “make eye contact with everyone in the room” advice very literally and start shooting ducks in a row.  Instead of engaging your audience sequentially, make eye contact with people in your audience in a more or less random pattern.

Tip 7: While reenacting a story, maintain eye contact with the other characters in the scene

This is another best practice that I observed in Douglas Wilson’s award winning speech.  At the beginning of his speech, he tells a story from his childhood about falling out of an oak tree.  He fortunately caught his leg on a branch and was rescued by his nearby father.  Taking one knee, he acts out both his younger self and his father.

Playing his father, he looks down and to the right and says “I thought I had lost you.  I love you son.”  Changing character, he turns his head up and to the left and says “I love you too, dad.”  During the story, Mr. Wilson never breaks character. In the course of reenacting a story, maintain consistent eye contact with the other characters in the scene.

Tip 8: Strive to make eye contact with every individual in the room

Spread the love by trying to talk to every individual in your audience.  With very large audiences, you should focus on the person in the middle of the section you want to engage. By focusing on that person, everyone in a reasonable radius will actually feel that you talking to them.  Don’t believe me?  Remember when you thought a teacher called on you in class only to discover she was calling on the person next to you?

Tip 9: Make eye contact, not ‘eyes contact’

When making eye contact, you should strive to look a person in a single pupil.  Though I have not seen scientific proof, some speaking coaches recommend looking a person in the left pupil when making an emotional plea and looking them in the right pupil when making a logical argument.  The rationale is that the right side of the brain controls emotions but processes images from the left eye, and vice versa.

Tip 10: Know when to break the eye contact rules

Like all good rules, the preceding nine were meant to be broken.  We already learned that maintaining eye contact with your audience is actually destructive when inhabiting the characters within a story.  Similarly, it is acceptable and desirable to close your eyes when reminiscing. You might choose to look up with calling upon a higher power.

Try it out!

Here is a great exercise to test out the three second eye contact rule from Tip #3.  If you are in Toastmasters, ask your audience to raise their hands at the start of your Table Topic.  Ask individuals to lower their hand only after you have maintained three full seconds of eye contact.  If you disengage, the clock starts over. Have fun!

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Filed Under: Delivery

8 Tactics For Using Charismatic Language

Posted on October 22, 2012 Written by admin Leave a Comment

Charisma is rooted in language, values, and emotional expressiveness.  So says John Antonakis, Marika Fenley, and Sue Liechti in their excellent June 2012 Harvard Business Review article entitled “Learning Charisma: Transform yourself into the person others want to follow“.

The authors further define charisma as “the ability to communicate a clear, visionary, and inspirational message that captivates and motivates an audience.”  That definition pretty much sums up what every public speaker strives to attain.

This article details twelve key charismatic leadership tactics and another five bonus techniques.  Filtered and shaped through my lens, here are the ones that should resonate with you as an amateur or a professional speaker.

Tactic 1: Use metaphors, similes, and analogies

I am a gigantic fan of speakers that employ a master metaphor in their talks.  The subtext of my last comment is that you must be careful not to go overboard in the use of metaphor.  Pick one metaphor and hit it from different angles over the course of your speech.  Such metaphors are far more powerful when they draw on language with multiple meanings.  Perhaps the best example I can think of is Lance Miller’s “The Ultimate Question” speech that won him the 2005 Toastmasters World Championship of Public Speaking.  In that speech, he uses parking lot validation as a metaphor for emotional validation.  You can turn any object, action, or concept into a metaphor by thinking about how it can represent your core theme.

Tactic 2: Tell stories

Storytelling has been dusted off, polished, and reintroduced as the hottest new thing in marketing, public speaking, and personal branding.  Experts like Michael Margolis from Get Storied are at the forefront of this revolution.  You can get his Storytelling Manifesto free here.  Charismatic speakers start with story to develop immediate connection with their audience.

Tactic 3: Frame using contrast

Pairs of contrasting words or phrases readily ignite emotion and interest.  These are easy to construct.  For example, it is not what you say, it is how you say it.  You should lead with the negative half of the contrasting pair.  The negative part frames a problem that triggers your listener to go into seeking mode.  The positive half then provides an immediate and satisfying answer.  Remember that pairs can often be turned around.  It would be just as easy to the opposing position – it is not how you say it, it is what you say.

Tactic 4: Ask rhetorical questions

Thoughtful questions followed by healthy pauses are one of the most effective ways to engage your audience in conversation.  Just today I listened to a woman deliver her first Toastmasters speech.  She asked “What would you do if you were not afraid?”

Tactic 5: Follow the rule of 3

The aforementioned neophyte speaker added: “What would you do if you are not afraid to fail?  What would you do if you were not afraid to lose your job?  What would you do if you were not afraid to die?”  Though this speaker had never heard of the rule of three, it is innate in all of us and she demonstrated the principle brilliantly.

Tactic 6: Express moral conviction

The secret to expressing moral conviction is to focus your inspirational message on a single eternal truth or virtue.  These include the seven Catholic virtues of: prudence, temperance, justice, courage, faith, hope, and charity.  There are many others with a partial list including: authenticity, tranquility, compassion, passion, and citizenship.

Tactic 7: Embrace repetition

Repetition is to speaking what bold, underline, highlight, and exclamation point are to writing.  At minimum, you should craft a short catchphrase that encapsulates your key theme and repeat it strategically during your introduction, at some point in the body, and during your conclusion.  Among my all time favorites is Simon Sinek’s “Start With Why.”  Those three words tell you unambiguously what to do to be a great leader or a great company.

Tactic 8: Bring humor

Too many people make the mistake of associating authority and charisma with seriousness.  That could not be further than the truth.  When you make someone laugh, you connect with them.  Even serious speeches need humor to break the tension.  The three most effective forms of humor are self-deprecation, over/under exaggerated reality, and challenges to authority.

Try it out!

The authors give sage advice on how you can apply charismatic leadership techniques without being overwhelmed or demoralized along the journey.  I will leave you with their words: “The goal isn’t to employ all the tactics in every conversation but to use a balanced combination.  With time and practice, they will start to come out on the fly.”

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